Business Process Automation


A medium-sized real estate company faced multiple challenges related to operational efficiency and time management. The process of responding to property inquiries was manual and slow, affecting conversion rates. Additionally, the company needed to improve customer experience and optimize the management of repetitive tasks such as proposal generation and property visit coordination.


Solution Proposed by AidaDataConsultancy:

  1. Initial Analysis: We conducted a thorough evaluation of the existing processes to identify the main pain points and areas where automation could be most effective.
  2. Automated Inquiry Responses: We implemented an automated system to respond to property inquiries received via email and various portals. Integrated chatbots with databases provided quick and accurate responses, improving conversion rates.
  3. Recruitment Process Optimization: We automated the recruitment process using chatbots that interact with candidates and manage the applicant database, streamlining the selection and hiring process.
  4. Integration of Current Tools: We integrated current tools, such as Google Workspace and DocuSign, with the new automation systems to ensure a smooth transition and maximize efficiency.
  5. Automation of Product Descriptions and Social Media: We developed a system to generate personalized, SEO-optimized property descriptions and automated social media posting to increase property exposure without manual effort.



  • Reduction in Manual Work: The company experienced a significant reduction in manual work, allowing employees to focus on more strategic tasks.
  • Improved Customer Experience: Faster response times and greater availability of information enhanced the customer experience and increased conversion rates.
  • Cost Savings: Automating redundant and repetitive processes resulted in operational cost savings, improving the company’s profitability.

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A tech firm with a commitment to transparency, value, and communication.

Copyright © 2024. All rights reserved.